Privacy Policy

Tax1Star respects your privacy and is committed to protecting the personal, financial, and tax information you share with us while using our tax filing and related services.

1. Information We Collect

1.1 Personal Information

We collect details such as your full name, email address, phone number, PAN, Aadhaar, and address when you register for or apply for our services.

1.2 Financial and Tax Information

We collect income details, Form 16, capital gains reports, bank details, and other financial documents required for tax filing and compliance services.

1.3 Technical Information

We may collect technical information, including IP address, browser type, device information, and website usage data, to improve platform performance, functionality, and security.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process ITR filing, GST filing, TDS, and other tax services.
• To manage user accounts and service requests.
• To communicate updates, notices, and support responses.
• To comply with applicable legal and regulatory obligations.

3. Sharing of Information

Tax1Star does not sell user data. Information may be shared in limited circumstances when necessary to deliver services, process transactions, or meet legal obligations, including:

• Chartered Accountants and tax experts: For delivering requested tax filing and compliance services.
• Government authorities: Such as the Income Tax Department, GST portal, and MCA, where required for the relevant services or by law.
• Payment gateways: For securely processing transactions.
• Service providers: For website hosting, technical operations, and platform maintenance.

4. Data Security

We follow standard security practices intended to protect user information against unauthorised access, misuse, loss, or disclosure.

• Secure servers and encrypted connections.
• Restricted access to sensitive data.
• Monitoring of systems for security and operational issues.

Users are responsible for maintaining the confidentiality of their login credentials and for notifying us of suspected unauthorised access to their accounts.

5. Data Retention

User data is retained for as long as necessary to deliver services and comply with applicable legal, regulatory, and record-keeping obligations. Some information may remain stored after a service is completed where retention is required or otherwise permitted by law.

6. User Rights

Subject to applicable law and relevant retention requirements, users may have the right to:

• Request access to their personal data.
• Request correction of inaccurate information.
• Request deletion of personal data, subject to applicable legal and regulatory requirements.

To submit a privacy-related request, contact us at support@tax1star.com.

7. Cookies Policy

Our website may use cookies and similar technologies to improve user experience, maintain functionality, and understand website performance. Users can manage or disable cookies through their browser settings. Some website features may not function properly if certain cookies are disabled.

8. Third Party Links

Our website may contain links to third-party websites or services. Tax1Star is not responsible for the content, security, or privacy practices of third-party websites. Users should review the applicable privacy policies before sharing information with those websites.

9. Updates to Privacy Policy

Tax1Star may update this Privacy Policy from time to time to reflect changes in our services, data practices, or applicable legal requirements. Changes will be published on this page along with the revised update date.

10. Contact Information

For questions, concerns, or requests relating to this Privacy Policy, please contact us using the details below.

This Privacy Policy should be reviewed against Tax1Star's actual data collection, processing, storage, and sharing practices and applicable legal requirements before publication.