These Terms and Conditions ("Terms") govern your access to and use of the Tax1Star website and the services provided by Tax1Star. By accessing this website, submitting an enquiry, or purchasing any service, you agree to these Terms. If you do not agree with these Terms, please discontinue using the website and services.
1. Acceptance of Terms
By accessing or using the Tax1Star website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, along with any other policies applicable to the services you use.
References to "Tax1Star", "we", "us", or "our" mean the operator of the Tax1Star website. References to "you" or "your" mean any person accessing the website or using our services. Additional terms may apply to specific services or packages.
2. About Us
Tax1Star provides tax filing, compliance, advisory, and business support services in India. Our services may include income tax return (ITR) filing, GST compliance, TDS management, business registration, and tax services for Non-Resident Indians (NRIs).
The availability and scope of each service depend on the particular service or package selected by the user.
3. Eligibility
You must be legally capable of entering into a binding contract under applicable Indian law to use our services. If you are accessing or purchasing services on behalf of a business or another person, you confirm that you are authorised to do so.
You agree to provide accurate, complete, and current information whenever you use our website, submit an enquiry, or request a service.
4. Services
Tax1Star provides professional assistance for tax-related, compliance, and business services. Depending on availability and the package selected, our services may include:
- Income tax return filing for salaried individuals, businesses, and capital gains cases.
- GST registration and GST return filing.
- TDS return filing and related compliance services.
- Tax notice assistance, tax advisory, and related support.
- Business registration and compliance services.
- NRI tax filing and related tax services.
The exact scope of work, deliverables, fees, and service conditions depend on the package purchased or the engagement separately confirmed by Tax1Star.
Submitting an enquiry does not automatically establish a professional engagement or guarantee acceptance of a service. Service commencement may require payment, document submission, verification, and confirmation by Tax1Star.
5. User Responsibilities
When using our website or services, you agree to:
- Provide correct, complete, and accurate information.
- Submit the required documents within the timelines communicated by Tax1Star.
- Review tax returns, forms, declarations, and other submissions before approval or finalisation, where applicable.
- Maintain the confidentiality of your account credentials and other login details.
- Use the website and services lawfully and not attempt to disrupt, damage, or gain unauthorised access to our systems.
- Provide information and documents that you are legally authorised to share.
Tax1Star is not responsible for delays, errors, penalties, or other consequences resulting from incomplete, inaccurate, misleading, or late information or documents provided by users, to the extent permitted by applicable law.
6. Payments and Pricing
Fees for Tax1Star services are based on the pricing displayed on the website or separately communicated and agreed upon before the service is provided.
- Payment must be completed as required before service processing begins.
- Applicable taxes will be charged as indicated at the time of purchase or invoicing.
- Additional charges may apply to extra services, changes in scope, revisions, or work outside the selected package.
- Service processing may be delayed if payment is pending or unsuccessful.
Any additional fees or changes to the agreed scope should be communicated to the user before the additional work is undertaken, where applicable.
7. Refund Policy
Refund requests are reviewed according to the status of the service, the work already completed, and any applicable service terms.
- Before service initiation: A full refund may be provided if work has not started and the request is approved.
- After work has started: A partial refund may be considered based on the work completed, time spent, and applicable costs.
- After service completion: Refunds are generally not available once the agreed service has been completed, except where required by applicable law or otherwise approved under the applicable service terms.
To request a refund, contact us at support@tax1star.com and include your registered contact details, payment reference, and reason for the request.
Refund eligibility and processing times may vary depending on the circumstances and the payment method used.
8. Service Timelines
Service timelines depend on the nature of the service, the completeness of the information and documents provided, payment confirmation, and any applicable statutory deadlines.
Delays may occur due to incomplete documentation, late responses, technical issues, changes in applicable rules, or processing times at government departments and other third-party platforms.
Tax1Star will make reasonable efforts to process services within the communicated timelines but cannot guarantee processing times that depend on external authorities or circumstances beyond our reasonable control.
9. Limitation of Liability
Tax1Star provides services based on information, declarations, and documents supplied by users. You are responsible for the accuracy and completeness of the information you provide.
- We are not responsible for errors arising from incorrect or incomplete information supplied by users.
- We are not responsible for penalties, interest, missed deadlines, or other consequences caused by a user's failure to provide required information or documents on time, to the extent permitted by law.
- We are not responsible for delays, interruptions, or decisions made by government authorities or third-party platforms.
To the extent permitted by applicable law, Tax1Star will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or services. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
10. Third-Party Services
Certain services may require the use of third-party platforms, including government portals, tax filing systems, payment gateways, banks, and other service providers.
These third-party platforms operate independently and may be subject to their own terms, privacy policies, availability, and security practices. Tax1Star does not control their operations and is not responsible for their performance, downtime, or decisions.
11. Intellectual Property
Unless otherwise stated, the content available on the Tax1Star website, including text, logos, branding, graphics, layouts, and design elements, is owned by or licensed to the relevant rights holder and is protected by applicable intellectual property laws.
You may access and use website content for personal or internal business purposes. You may not reproduce, republish, distribute, modify, or commercially exploit website materials without prior written permission, except where permitted by applicable law.
12. Termination or Suspension
Tax1Star reserves the right to suspend or restrict access to the website or services where reasonably necessary, including in cases involving misuse, fraudulent activity, false information, unlawful conduct, security risks, non-payment, or violation of these Terms.
Where appropriate and legally permissible, we may notify the user of the reason for suspension or termination. Any outstanding payment obligations or provisions that are intended to continue after termination will remain subject to their applicable terms.
13. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of India. Subject to applicable law, courts having competent jurisdiction in Delhi, India, shall have jurisdiction over disputes arising from these Terms or the use of our website and services.
14. Changes to These Terms
Tax1Star may update these Terms and Conditions from time to time to reflect changes in our services, business practices, or applicable legal requirements.
Updated versions will be published on this page with a revised date. You should review this page periodically. Continued use of the website after updated Terms are published will be subject to the revised Terms, to the extent permitted by applicable law.
15. Contact Information
If you have any questions about these Terms and Conditions or our services, you can contact Tax1Star using the details below:
- Address: B-56, Sector-64, Noida, Gautam Budh Nagar - 201301
- Email: support@tax1star.com
- Phone: +91-8448 82 9047
These Terms should be reviewed by a qualified legal professional to ensure they accurately reflect Tax1Star's business practices, service arrangements, refund policy, and applicable legal requirements before publication.